AISL Outdoor’s Privacy Policy

AISL Academy HK Limited operates three brands, AISL Academy (https://aislacademy.com/), AISL Mall (https://www.aislmall.com/) and AISL Outdoor. AISL Academy HK Limited collects information from you (including Personal Information) through the operations of AISL Academy, AISL Mall and AISL Outdoor to provide you with integrated diversified education services.

AISL Academy HK Limited cares about the confidentiality and security of your information. This Privacy Policy applies to information that AISL Academy HK Limited collects through the AISL Outdoor Site or otherwise when you interact with AISL Outdoor, with Providers, with users of AISL Outdoor Site, and generally with the AISL Outdoor Site.

Your information is received and controlled by AISL Outdoor according to this Privacy Policy when you sign up for an AISL Outdoor account or otherwise use the AISL Outdoor Site.

  • AISL Outdoor is solely and independently responsible for its own privacy practices. No Provider is responsible for AISL Outdoor’s privacy practices.

If you do not accept the terms of this Privacy Policy, then please do not access, browse, or register for the AISL Outdoor Site. If you choose not to provide certain information required to provide you with various products and services offered on the AISL Outdoor Site, then you may not be able to establish a user account or obtain those products or services.

This Privacy is organized as follows:

  • Information that AISL Outdoor collects from you (including Personal Information)
  • Cookies and Tracking Technologies on the AISL Outdoor Site
  • How your information is used
  • How your information is shared
  • How to manage your Personal Information
  • Storage & Security
  • Privacy Policy updates
  • Contact information
  • Glossary

INFORMATION THAT AISL OUTDOOR COLLECTS FROM YOU (INCUDING PERSONAL INFORMATION)

AISL Academy HK Limited directly collects information when you:

  • sign up for an AISL Outdoor user account and create an AISL Outdoor user profile;
  • purchase a product or service;
  • send email messages to AISL Outdoor (including messages to learner support);
  • participate in user surveys; and
  • participate in public forums, webinars, and other interactive experiences on the AISL Outdoor Site.

AISL Outdoor also indirectly collects usage information about your visit to the AISL Outdoor Site, as explained in the section below titled Cookies and Tracking Technologies.

AISL Outdoor does not itself collect or store financial account numbers or identification issued by a governmental entity, employer, or other authority. Instead, if you choose to make a payment on the AISL Outdoor Site, you will be directed to AISL Outdoor’s third-party payment processor. If you do not wish to submit the required authentication or payment information, then you will not be able to make a payment via the AISL Outdoor Site.

AISL Outdoor requires your Personal Information under limited circumstances when you:

  • sign up for an AISL Outdoor user account (name, username, email address);
  • make payment under AISL Outdoor online platform payment gateway.

To the extent that AISL Outdoor associates the information that AISL Outdoor collects directly or indirectly with an individual (for example, you), the association is based on Personal Information in your account profile.

You may voluntarily choose to share additional Personal Information on the AISL Outdoor Site, for example:

  • in your AISL Outdoor account profile (and you may display a limited or full profile to other AISL Outdoor Site users).

AISL Outdoor encourages you to use discretion before voluntarily sharing additional Personal Information on the AISL Outdoor Site. (If you later choose to delete your AISL Outdoor account, deletion of your Personal Information will be subject to the process and limits outlined below.)

COOKIES AND TRACKING TECHNOLOGIES ON THE AISL OUTDOOR SITE

Like many companies, AISL Outdoor uses Cookies and other common Tracking Technologies on the AISL Outdoor Site and in email communications to help AISL Outdoor better understand your use and needs of the AISL Outdoor Site, current and future AISL Outdoor-related products and services, and how AISL Outdoor and Providers can improve. For example:

  • based on your cookie settings, AISL Outdoor tracks information indicating, among other things, which pages of the AISL Outdoor Site were visited, the order in which they were visited, when they were visited, and which hyperlinks and other user interface controls were used;
  • AISL Outdoor may log the IP address, operating system, and browser software you used when accessing the AISL Outdoor Site, and AISL Outdoor may be able to determine from an IP address your Internet Service Provider and the geographic location of your point of connectivity; and
  • AISL Outdoor may track and collect information from emails that AISL Outdoor sends to you, for example whether you opened the email or clicked on any links from the email.

AISL Outdoor also partners with third parties to help us track and understand your activity on the AISL Outdoor Site, how you interact with AISL Outdoor’s social media, and how you find or may be referred to the AISL Outdoor Site.

AISL Outdoor use Cookies and other Tracking Technologies for the following purposes:

  • when necessary for system administration, security, and integrity to ensure the AISL Outdoor Site works properly for you. Without these technologies, the AISL Outdoor Site may not function correctly;
  • to enable analytics, performance and functionality, to help AISL Outdoor gather information about how visitors use the AISL Outdoor Site and monitor AISL Outdoor Site performance, and to enhance your experience by recognizing and remembering whether you have visited the AISL Outdoor Site before and may have any personal preferences; and
  • to support marketing by enabling AISL Outdoor to deliver content relevant to your interests on the AISL Outdoor Site and third-party sites based on how you interact with AISL Outdoor advertisements or content. AISL Outdoor uses “first-party” cookies, which means cookies served by AISL Outdoor, and also “third-party” cookies, which means cookies served by third parties that help AISL Outdoor track this information.

You have some options for managing Cookies and other Tracking Technologies. These include:

  • Modifying your browser settings: You should be able to control how and whether your web browser accepts Cookies by adjusting its privacy and security settings. The “help” feature of the menu bar on most browsers will tell you how to stop accepting new Cookies, how to receive notification of new Cookies, and how to disable existing Cookies. If you reject AISL Outdoor’s Cookies, many functions and conveniences of the AISL Outdoor Site may not work properly.
  • Opting-out of certain third-party tracking and advertising: Some of the third parties used by AISL Outdoor for Cookies and Tracking Technologies offer the ability to opt-out from their tracking by following processes described on their websites. A list of some such third parties is maintained and available at the AISL Outdoor learner Help Center and includes, for some, links to applicable opt-out processes. AISL Outdoor is not responsible for the effectiveness of any third-party opt-out options.

HOW YOUR INFORMATION IS USED

AISL Outdoor use information, including Personal Information, to carry out the following purposes:

  • Operate and improve the AISL Outdoor Site - This includes creating and improving features that support the AISL Outdoor community and enable AISL Outdoor Site usage at scale. This also includes personalizing the AISL Outdoor Site, so your learning experience is tailored to your interests and needs.
  • Offer and improve products and services - This includes enabling you to navigate the AISL Outdoor Site, to enroll and participate in courses and programs on the AISL Outdoor Site, to learn effectively in such courses and programs, to purchase or obtain products and services on the AISL Outdoor Site, and to implement better collaboration with Providers and business partners to provide you with better educational services.
  • Develop and maintain the security and performance of the AISL Outdoor Site - This includes tracking AISL Outdoor Site outages and creating software solutions, detecting violations of Terms of Service, and monitoring uses, misuses, and potential misuses of the AISL Outdoor Site.
  • Communicate with you including direct marketing - This includes answering your course and platform questions, notifying you of course and AISL Outdoor Site maintenance and updates, and, as permitted under applicable law, direct marketing to you via emails about course offerings, programs, news, and related products and services of AISL Outdoor, AISL Outdoor affiliates including AISL Academy and AISL Mall or selected business partners including the AISL Group that may be of interest or beneficial to you. Before using or providing your personal data to AISL Outdoor affiliates and/or selected business partners for direct marketing purposes, AISL Outdoor may be required by law to obtain your written consent, and in such cases, only after having obtained such written consent, may AISL Outdoor use and provide your personal data for any promotional or marketing purpose. The types of personal data that AISL Outdoor would use and provide for direct marketing purposes as described above are your name and relevant contact details. If your consent is required, and you provide such consent, you may thereafter withdraw your consent to the use and provision to a third party by AISL Outdoor of your personal data for direct marketing purposes and thereafter AISL Outdoor shall cease to use or provide such data for direct marketing purposes. If you have provided consent and wish to withdraw it, please inform us by sending us an email to info@aisloutdoor.com. 
  • Support scientific research including, for example, in the areas of cognitive science and education - This includes collaborating to enable and conduct research about how learners access and master course materials online, with the goal of improving course outcomes.
  • Track AISL Outdoor Site usage against goals and mission - This includes performing analytics to evaluate access to and performance in courses and course-related products and services and to report aggregate usage information (not Personal Information) to business partners such as the AISL Group and external audiences.
  • Exercise, enforce, and comply with legal rights and obligations - This includes responding to subpoenas, court orders, or other legal process; and investigating, preventing, or taking action regarding illegal activities, suspected fraud, security or technical issues, or to protect the rights, property, or safety of AISL Outdoor, Providers, or others, and as otherwise required by applicable law.

AISL Outdoor may also seek your consent for additional uses of information, including Personal Information, and will use it only for the purpose described to you. All use of Personal Information is subject to applicable law.

HOW YOUR INFORMATION IS SHARED

AISL Outdoor share information, including Personal Information, with third parties for the following purposes:

  • With Providers, service providers, contractors, business partners such as the AISL Group and other third parties that help carry out the uses described above - AISL Outdoor requires such third parties to: (1) abide by this Privacy Policy and applicable law; (2) handle Personal Information in a confidential manner and maintain adequate security; and (3) use Personal Information only as needed to fulfill the relevant purpose(s). In some cases, the AISL Outdoor Site and individual courses are integrated with third-party services or contain links to websites published by third parties, including other content providers as well as service providers. These third parties are responsible for their own privacy practices, so you should pay attention anytime you are redirected to a third-party website and be sure to review its privacy policy.
  • With other learners in courses that you take and with other visitors to the AISL Outdoor Site, to create an interactive learning environment, support class participation, and share course information - This includes sharing comments, coursework, or other information or content that you submit to a portion of the AISL Outdoor Site designed for viewing by other class users or for public communication. This also includes providing opportunities for you to communicate with other users who may have similar interests or educational goals, for instance, recommending specific study partners or connecting potential student mentees and mentors. In such cases, AISL Outdoor and each Provider that offers a course in which you enrolled may use all information collected about you to determine who might be interested in communicating with you, but will only provide others your username (for clarity, no disclosure of your real name or email address).
  • With schools, employers, government programs, institutions, or other enterprises that sponsor your enrollment in a course for training or other educational purposes -  AISL Outdoor will share information with the entity as needed to confirm your enrollment, participation, progress, and completion status in that course.
  • With affiliates of AISL Outdoor or a Provider, or with successors in the event of a merger, acquisition, or reorganization, for their use consistent with this Privacy Policy.

AISL Outdoor may also seek your consent for additional disclosures of information, including Personal Information, and will share it only as described to you. In addition, AISL Outdoor may share with the public and with third parties, including but not limited to researchers and business partners, information and Personal Information that is de-identified or aggregated in a manner that does not personally identify you.

HOW TO MANAGE YOUR PERSONAL INFORMATION

You can manage your Personal Information through learner features on the AISL Outdoor Site and requests to the AISL Outdoor learner support team. If your request involves information controlled by a Provider, AISL Outdoor learner support will notify and coordinate with the appropriate Provider to address your request. AISL Outdoor will provide support to the extent required by applicable law (for example, learners in the European Union) and more broadly when possible, as a courtesy in our sole discretion. AISL Outdoor will notify you in the event that AISL Outdoor is unable to meet a request that is not legally required. Similarly, Providers will only be obligated to comply with requests to the extent legally required, but may choose to comply with other requests in their sole discretion.

Access and correct your Personal Information

Much of your Personal Information is available in your AISL Outdoor account. Your name, email address, and other identifiable profile information is editable through the profile settings in your AISL Outdoor account except as noted below. Please contact AISL Outdoor to access and update this or other information. If your request involves information controlled by a Provider, AISL Outdoor will notify the appropriate Provider of your request.

Exceptions:

  • Usernames cannot ever be changed. This is an AISL Outdoor system restriction. Because usernames identify you in courses and elsewhere on the AISL Outdoor Site, AISL Outdoor encourages you to use discretion in choosing your username. If you want to protect your identity, do not use your real name or a name identifiable to you as your username.
  • AISL Outdoor does not track or index every time or every place on the AISL Outdoor Site when or where a learner may volunteer Personal Information, so AISL Outdoor will not be able to help you locate or manage all such instances. AISL Outdoor encourages you to use discretion before volunteering Personal Information on the AISL Outdoor Site.

Restrict or object to the processing of Personal Information

If you want to manage email communications to you, you may follow the steps described in links at the bottom of email messages, or contact AISL Outdoor learner support. You may object to, or request that AISL Outdoor or a Provider stop, its use of your Personal Information for other purposes by contacting the AISL Outdoor learner support team. If your request involves information controlled by a Provider, AISL Outdoor learner support will notify the appropriate Provider of your request. Please note that if you choose to restrict AISL Outdoor’s or a Provider’s ability to process Personal Information, and the processing is otherwise required to provide you with various services and products offered on the AISL Outdoor Site, you may not be able to establish an AISL Outdoor user account or enroll for a course, and AISL Outdoor or a Provider may not be able to provide you with those services or products.

Delete account and Personal Information

To request deletion of your AISL Outdoor account and Personal Information, you should click the button labeled “Delete my account” in your AISL Outdoor account settings. Because deletion on the AISL Outdoor system is a permanent action and cannot be reversed, AISL Outdoor may ask you to complete a process that aims to confirm your authority to manage the AISL Outdoor account affected by your request.

With respect to your AISL Outdoor account, AISL Outdoor will permanently:

  • deactivate your AISL Outdoor account,
  • remove the active profile,
  • retire your username, and
  • remove you from AISL Outdoor email lists.

With respect to your Personal Information, AISL Outdoor will permanently delete your AISL Outdoor account profile Personal Information from the AISL Outdoor Site.

As noted above, to the extent that AISL Outdoor associates the information that AISL Outdoor collects directly or indirectly with an individual (for example, you), the association is based on Personal Information in your AISL Outdoor account profile. By erasing the Personal Information in your AISL Outdoor account profile, the remaining information about your activity on the AISL Outdoor Site will no longer be associated with you, except as noted below.

These changes will be applied to data stores that are used for operation of the AISL Outdoor Site including course administration by Providers. If you enrolled in any courses on the AISL Outdoor Site, the AISL Outdoor learner support team will share your request with the Providers that offered those courses.

Exceptions:

  • Deletion will not apply to historical activity logs or archives unless and until these logs and data naturally "age-off" the AISL Outdoor system.
  • AISL Outdoor does not track or index every time or every place on the AISL Outdoor Site when or where a learner may volunteer Personal Information, so neither AISL Outdoor nor Providers will be able to help you locate or manage all such instances. AISL Outdoor encourages you to use discretion before voluntarily sharing your Personal Information on the AISL Outdoor Site.
  • AISL Outdoor will archive course data (in a manner and to the extent permitted under applicable law) to serve its mission to enable scientific research on cognitive science and education. These archives are used to produce encrypted research data packages for Providers, and Personal Information may not be deleted from research data packages retained by Providers.
  • AISL Outdoor and each applicable Provider cannot always delete records of past interactions and transactions. For example, records relating to previous purchases on the AISL Outdoor Site must be retained for financial reporting, audit, and compliance reasons.
  • AISL Outdoor and each Provider will retain and use Personal Information as necessary to comply with its legal obligations, resolve disputes, enforce its agreements, and as otherwise permitted by applicable law.

Data retention

AISL Outdoor will retain your Personal Information for as long as your account is active or as needed to provide you with services; to maintain a record of your transactions for financial reporting, audit, and compliance purposes; and to comply with AISL Outdoor’s legal obligations, resolve disputes, enforce its agreements, and as otherwise permitted by applicable law. If you enroll in a Provider’s course, such Provider will also retain your Personal Information for as long as needed to provide you with services; to maintain a record of your transactions for financial reporting, audit, and compliance purposes; and to comply with its legal obligations, resolve disputes, enforce its agreements, and as otherwise permitted by applicable law. Upon your request that AISL Outdoor deactivate your account and delete your information, AISL Outdoor will follow the process described above, including without limitation archiving your course data (in a manner and to the extent permitted under applicable law) to serve its mission to enable scientific research on cognitive science and education. These archives will be used to produce encrypted research data packages for Providers, and each such Provider may also keep and use course data for scientific research.

STORAGE & SECURITY

AISL Outdoor stores information, including Personal Information, on its own servers and also on servers of companies that AISL Academy HK Limited hires to provide services. Each Provider also stores information, including Personal Information, on its own servers and/or on servers of companies that the Provider hires to provide services. In each case, information may be stored in China and in other countries where AISL Outdoor or a Provider operates, and in countries where AISL Outdoor and each Provider’s respective service providers operate. If you are in the European Union, Switzerland, or other regions with laws governing data collection and use, you acknowledge that AISL Outdoor and each Provider may transfer, process and store your personal information in China and other countries, the privacy laws of which may be considered less strict than those of your region.

AISL Outdoor controls its own copy of information collected through the AISL Outdoor Site and has an information security program designed to protect information in its possession or control. This is done through a variety of privacy and security policies, processes, and procedures. AISL Outdoor uses administrative, physical, and technical safeguards that reasonably and appropriately protect the confidentiality, integrity, and availability of the information that it collects, receives, stores, or transmits. Nonetheless, no method of transmission over the Internet, or method of electronic storage, is 100% secure; and therefore, AISL Outdoor cannot guarantee its absolute security. While AISL Outdoor works hard to ensure the integrity and security of its network and systems, AISL Outdoor cannot guarantee that its security measures will prevent "hackers" or other unauthorized persons from illegally accessing or obtaining information.

If AISL Outdoor learns of a security breach involving its copy of your Personal Information, AISL Outdoor may attempt to notify you electronically so that you may take appropriate protective steps. By using the AISL Outdoor Site or providing Personal Information to AISL Outdoor, you agree that AISL Outdoor can communicate with you electronically regarding security, privacy, and administrative issues relating to your use of the AISL Outdoor Site. If a security systems breach occurs, AISL Outdoor may post a notice on the AISL Outdoor homepage (https://aisloutdoor.com/) or elsewhere on the AISL Outdoor Site and may send an email to you at the email address associated with your AISL Outdoor account. Depending on where you are located, you may have a legal right to receive notice of a security breach, involving your Personal Information, in writing.

If a Provider learns of a security breach involving that Provider’s copy of your Personal Information, the Provider may attempt to notify you electronically so that you may take appropriate protective steps. By enrolling in a Provider’s course on the AISL Outdoor Site or providing Personal Information to the Provider, you agree that the Provider can communicate with you electronically regarding security, privacy, and administrative issues relating to your course enrollment and participation. If a security systems breach occurs, the affected Provider may post a notice on the AISL Outdoor Site and/or send an email to you at the email address associated with your enrollment in the Provider’s course on the AISL Outdoor Site. Depending on where you are located, you may have a legal right to receive notice of a security breach, involving your Personal Information, in writing.

PRIVACY POLICY UPDATES

This Privacy Policy will be reviewed and updated from time to time. When changes are made, the effective date of the latest Privacy Policy will be stated at the bottom of the Privacy Policy. By accessing the AISL Outdoor Site after any changes have been made, you accept the modified Privacy Policy and any changes contained therein. Please be sure to return to this page periodically to ensure familiarity with the most current version of this Privacy Policy.

CONTACT INFORAMITON

If you have privacy concerns, have disclosed data you would prefer to keep private, or would like to access the Personal Information that AISL Academy HK Limited maintains about you, please contact us at info@aisloutdoor.com . You may also write to us at: ATTN: PRIVACY, AISL Outdoor, Suite 3403, 34/F, Office Tower, Convention Plaza, 1 Harbour Road, Wanchai, Hong Kong. If your request involves a Provider, AISL Outdoor will notify the appropriate Provider of your request.

GLOSSARY

AISL Group refers to Asia International School Limited, its subsidiaries and affiliates and the AISL Harrow family of schools.

AISL Outdoor Site consists of all content and pages located within the https://aisloutdoor.com/ web domain.

Cookies are unique identifiers usually in the form of small data files placed on your device that send certain information about your activity on the AISL Outdoor Site or in an email communication back to AISL Outdoor or the authorised third party that served the cookie. AISL Outdoor or third parties may also use Flash cookies.

Provider is each institution or entity that collaborates with AISL Outdoor to provide courses or programmes which are enrolled in through the AISL Outdoor Site.

Personal Information is information that specifically identifies you or that, when combined with other information, could be used to identify you.

Tracking Technologies are web beacons, clear gifs, pixels, and similar technologies that are also unique identifiers used to track your online activity but are not stored on your device.

 

Effective Date: 27 August 2024